Privacy Policy

Analog Infotainment Pvt. Ltd.


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”). It also describes the choices you have regarding the use of your Personal Information, as well as your rights and how you execute these rights. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


We operate the Cityscope Platform as an intermediary platform on which tours and Activities ("Activity”) are offered online by a variety of local activity providers such as amusement parks, museums, tour guides, boat tours around India ("Suppliers"). The Activities include, for example, guided tours, cooking classes, sightseeing tours by bus, boat trips, tickets for sightseeing, and other services. We act as a commercial agent for the Suppliers. The descriptions, photographs, and other content for its own Activities originate from the respective Suppliers. We therefore have no direct influence on such content.

These apply to all visitors to and users of the Cityscope Platform and to all content within the offered operating systems (currently iOS, Android) ("Users"). As soon as you use the Cityscope Platform, you are obliged to comply with these. Therefore, please read them carefully during your first use

They are available online and apply to all of our services, unless more specific terms and conditions for a specific service prevail. Should this be the case, we will make this clear at the appropriate time. Any of your terms and conditions that conflict with or deviate from the Cityscope shall not apply unless we have expressly agreed to them in writing.

What we do
You can view Content and Activities on the Cityscope Platform. The contract for the provision of the Activity is concluded exclusively and directly between you and the Supplier. When you buy an Activity on the Cityscope Platform, you are not buying anything from us, but directly from the Supplier. Service Agreements are concluded by us on behalf and for the account of the Suppliers. We act as a commercial agent for the Suppliers and are commissioned and authorized by the Suppliers to conclude transactions directly between Suppliers and Users, e.g. you, and for the account of the Suppliers and to collect payments from the Users. We do not offer any activities ourselves and therefore do not become your contractual party to any Service Agreement. We do not act as the organizer, the landlord, reseller or other contractual partner in relation to the Service Agreement with you. We receive a commission from the Supplier for brokering the Service Agreement.

  • You can filter the list of Activities by different parameters. The discovery wizard will show you Activities that match your criteria and are offered by a specific Supplier. If more than one Supplier is able to offer an Activity that matches the criteria entered in the discovery wizard, the applicable Activities will be displayed in an order based on the factors including popularity, diversity, availability, cancellation rate, rating, performance over time, and amount of revenue generated.
  • In the interest of a fast and smooth process, you may direct questions about your booking to the Cityscope customer service. As commercial agents, we support the Suppliers in this process. We usually answer within 24 hours, or at the latest usually within 48 hours. The communication between you and the Supplier can be done directly. In case of emergency, the contact details of the respective Supplier can be found on your voucher/ticket
  • We reserve the right to make the use of the Platform, individual functions of the Cityscope Platform or the extent to which individual functions can be used, subject to certain conditions, such as the payment behavior of the User (e.g. in the case of prior bookings) or the presentation of certain proof (e.g. proof of identity, purchase, payment, or ownership). We reserve the right to restrict your booking of Activities, or cancel Activities you have booked, in the case of suspected fraud, violation of these Cityscope, or violation of obligations under the Service Agreement, which become known to Cityscope
  • We are not obligated to improve, extend (update/upgrade) or make available the content, functions and services provided via the Cityscope Platform. We may discontinue our services and performances at any time; there is no right to continuation. However, if you have already concluded a Service Agreement with a Supplier the Service Agreement applies to you.

    • Cityscope Apps
    Subject to the terms and conditions of this Agreement, we hereby grant you a non-exclusive, revocable, non-transferable, non-sublicensable, limited license to download, install and use the Cityscope Apps on your mobile device; provided that your installation and use of the CityscopeApps is solely (i) for your personal use and for non-commercial purposes, and (ii) in accordance with the restrictions and limitations set forth in this Agreement. You may not copy, transfer, lease, loan, modify, adapt, create derivative works of, redistribute, or sublicense the Cityscope Apps and, if you sell your mobile device to a third party, you must remove the Cityscope Apps from the mobile device before doing so. You may not reverse-engineer, disassemble, attempt to derive the source code of the Cityscope Apps, or any part thereof, except where such restriction is expressly prohibited by applicable law. All rights not expressly granted to you hereunder are reserved to us and our licensors.

    Cityscope may from time to time in its sole discretion develop and provide Cityscope Apps updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that Cityscope has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

  • the Cityscope apps will automatically download and install all available Updates; or
  • you may receive notice of or be prompted to download and install available Updates.

    • You shall promptly download and install all Updates and acknowledge and agree that the Cityscope Apps or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Cityscope Apps and be subject to all terms and conditions of these Cityscope

    You acknowledge that when you download, install, or use the Cityscope Apps, Cityscope may use automatic means (including, for example, cookies, SDKs and web beacons) to collect information about your mobile device and about your use of the Cityscope Apps. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Cityscope Apps or certain of its features or functionality. All information we collect through or in connection with the Cityscope Apps is subject to our Privacy policy You can control certain data processing activities by choosing not to give your consent when prompted by the Cityscope.

    PERSONAL INFORMATION WE COLLECT

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

    We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, UPI Address ), email address, and phone number. We refer to this information as “Order Information.”

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for logistics, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns)


    SHARING YOUR PERSONAL INFORMATION

    We use Google Analytics to help us understand how our customers use the Site You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


    User consent at beginning (app and web)
    -We take in a users location preference (since ours is a city based content and discovery platform

  • Email id
  • Number
  • Notification preferences
  • Social media/profile picture

    • User Data (Storing and processing)
  • Location (selected city) for displaying personalized regional content
  • Phone number (optional) for booking
  • Email id, social media profile picture and Name for ver
  • Data tracking like their preferences( bookmarks and tags selected) and interests for personalization
    • Purpose
  • to perform analytics on Site usage to optimize our Site
  • for user booking data and information management to facilitate transaction Source of Collection
  • user selection, inputs and behavior
    • Currently, we do not serve any ads on the platform/ For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
    You can opt out of targeted advertising by:
    COMMON LINKS INCLUDE:
    FACEBOOK -https://www.facebook.com/settings/?tab=ads
    GOOGLE -https://www.google.com/settings/ads/anonymous
    BING -https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
    DO NOT TRACK

    We don’t share user data with third parties Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


    YOUR RIGHTS

    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

    We want to work towards having ‘active’ and real users on our platform. We intend to verify a user with their email and/or phone to verify their identity before creating a profile.

    DATA RETENTION
    We want to work towards having ‘active’ and real users on our platform. We intend to verify a user with their email and/or phone to verify their identity before creating a profile.

    MINORS
    The Site is not intended for individuals under the age of 13.

    CHANGES
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    REGISTRATION FOR THE SERVICE
    2.1 If you would like to submit an order/become a contributor to the Website to purchase one of the products/services listed on the Website, you will need to register for an account on the Website which you will be able to access on the Website through the “Contributor” part of the Website. To register, you need to supply us with your name, address, postal code and email address and possibly some other personal information. See our Privacy Policy for more details about this.
    2A. Contributor Registeration Policy
  • You need to be 18 years or more to register on cityscope.media to become a member and list your artwork. If you are under 18 years, you will need the account of your parent or guardian who is 18 or above with their permission, and the adult person will be responsible for your actions. KYC
  • ALWAYS UPLOAD PICTURES OF YOUR OWN PRODUCTS AND DO NOT USE/UPLOAD ANY OTHER BRAND/INDIVIDUAL PRODUCT PHOTOS.
  • The experience or activity host is to include accurate details of inclusions and exclusions from their experience
  • Make sure all the information provided in the product submission form is correct and is your copyright only.
  • If you provide customization, please mention it clearly in the product description.
  • By selling a product/services for sale on Cityscope you understand and agree that you are responsible for complying with all applicable laws and regulations for the products you list for sale, including any required labels and warnings. Cityscope holds no responsibility for the accuracy, labelling, or content of your products.
  • LIABILITIES AND DAMAGES - EXPERIENCES - We are an aggregator and are not liable for happenings during the event
    • 3. LISTING OF SERVICES/PRODUCTS
  • 3.1 We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all data provided by you are accurate.
  • 3.2 Contributor themselves responsible for their services/products, Cityscope shall not be liable for any interactions between Contributor and Guest.
  • EXPERIENCE CO-CREATED IS A JOINT IP
    • 4. PROMOTIONAL VOUCHERS, GIFT VOUCHERS, STORE CREDIT
  • 4.1 Promotional vouchers, in the forms of codes, may be issued by us from time to time during certain promotions. Gift vouchers work like gift certificates which may be purchased from the Website. Store credits are issued in exchange for returned items.
  • 4.2 These vouchers and store credits maybe used as payments for items purchased on the Site.
  • By selling a product/services for sale on Cityscope you understand and agree that you are responsible for complying with all applicable laws and regulations for the products you list for sale, including any required labels and warnings. Cityscope holds no responsibility for the accuracy, labelling, or content of your products.
  • 4.3 Discount/promotional vouchers/any other deduction applied to your services/products listing shall comply to the “memorandum of understanding” between Cityscope and Contributor.
    • 5**. AVAILABILITY OF THE WEBSITE, SECURITY AND ACCURACY**
  • We make no warranty that your access to the Website will be uninterrupted, timely or error-free.
  • We may change or update the Website and anything described in it without notice to you.
  • We do not accept any liability for any errors or omissions of Contributor’s listing. Contributor shall responsible for all the details on Cityscope portal. In case of making changes Contributor should write an e-mail at “business@analog.ventures” which shall be amended within 3 working days as requested.
  • The material contained on the Website is provided for information purposes only and it shall not give rise to any commitment or obligation by us. Any information on the Website shall not constitute any part of an offer or contract
    • CONTACT US
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at business@analog.ventures

    WE DO NOT TAKE RESPONSIBILITY OR LIABILITY OF ANY EVENTS THAT OCCUR WITH OUR STAKEHOLDERS, HOSTS AND PARTNERS. THEY ARE INDEPENDENT CONTRACTORS WHO TAKE FULL RESPONSIBILITY OF THE EVENTS AFTER THE TRANSACTIONS ARE FULFILLED BY CITYSCOPE

    WE HANDOVER THE RESPONSIBILITY OF HANDLING OF THE FINANCIAL INFORMATION OF OUR USERS TO RAZORPAY WHO ARE PAYMENT PARTNERS AND FACILITATORS